Frequently Asked Questions

Since 2016

We have currently produced over 10,000 of our custom handcrafted products!

We ship from Brant Lake, New York. We ship anywhere in the US direct from our website. We can also ship internationally, please contact us to inquire about the shipping options available for your country.

If you are local, please feel free to setup a workshop visit with us!

If not, you can contact us through our Contact Page, our Live Chat option below or email us at  info@adkdream.com

Please contact us and describe as detailed as you can on your order form.

Please feel free to send pictures/files for inspiration or designs you would like on your order.

I will send your proof as soon as possible. No engraving/carving/burning will be done without your final approval.

They are usually sent after your slab is dry and cut to size to ensure the proper proportion of the design.

Your approved proof is the final design that will be made on your product.

Please check the details carefully as any errors on the proof will directly reflect on your final product.

Yes! ALL items are shipped with insurance for yours and our security.

Do not hesitate to message us for inquiries, bulk order discount, rush order and more options.

Here is the procedure for all orders to produce your handcrafted orders.

(Order of process may vary depending on wood availability. You will be able to check your Order Status Timeline from your account or through the Order Confirmation e-mail sent the day of your purchase.)

•  acquire logs
•  mill to slabs
•  cut to size
•  3-step sanding
•  finish sanding
•  placed in drying
•  design
•  engrave/carve/woodburn/paint
•  finish coat
• coat drying
• packaging

Live-edge defines the unfinished edge of the woodwork. It is the periphery of wood not altered by hand tools or woodworking machinery. As a result, the untouched end of slabs and furniture retains the original characteristics of a tree. This design element is referred to as a live-edge.

Preserving the natural qualities of a live edge piece takes time, effort, and care. Live edge wood showcases the rustic characteristics of a natural piece of wood. One might think that it costs less than traditional lumber due to its rugged appearance, but the opposite is true.

One can’t really mass produce such a unique style of wood, which factors into the higher cost.

We keep the wood as natural as it could be. We admire knots and it may include a branch or two on some, or maybe a naturally missing part of the bark. If you prefer a clean look, please let us know and we will accommodate your preference as much as we can. The wood maintains all the rings and burls from the original tree, and the edges are wavy and groovy.

It’s difficult to dry and cut a slab of wood that has a live edge. This is due to the thickness of the piece and the length of time it requires to be properly kiln-dried. If the wood isn’t completely dried, it may result to cracking due to movement from internal moisture.